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Function Introduction

What is the 3.0 Support Center ?

  • 3.0 Support Center is an essential tool for familiarizing and mastering customs systems

Simplify complex operation steps through rich and colorful forms such as web pages and videos, and visually display every detail and key point. Whether you are a new colleague or a senior customs officer, you can receive clear operational guidance from it, making system operations easy and effortless.

  • Video Guide

With just a click, you can access the video learning section of the Support Center, follow the expert explanations from Central Customs Affairs anytime and anywhere, and view operation demonstrations.

Benefits of the 3.0 Support Center

  • Seamless docking with the system

The Guide's directory mirrors the 3.0 system directory, ensuring no additional learning costs and enhancing operational efficiency.

  • Cross-platform compatibility

Whether on PC or mobile devices, users can easily access the online operation manual, meeting the learning needs of users on different devices and achieving anytime, anywhere learning.

  • Enjoy instant access without the need for download

No need for a tedious download process; simply click to use, and instantly access the necessary instructions, making learning more convenient and efficient.

  • Global Search Functionality

With a powerful built-in global search tool, simply enter keywords to quickly locate the content you want to view, saving a lot of time spent on searching.

  • Support for Multiple Languages

As the customs system accelerates its globalization, the forthcoming online manual will support multiple languages, offering more personalized and accessible services to users globally, thereby supporting the group's internationalization strategy.